How do I track the status of my order(s)?
You can track your order after login into your account and clicking on Order History.
What is the difference between shipping and delivery?
Shipping refers to packing and dispatching of your order. You will find a shipping timeline on the products displayed on our site (E.g. Dispatched within 5 days). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take 1-3 days depending on the address specified for the order.
What should I do if I find my package opened or tampered with upon delivery?
Please don’t accept an open or tampered package. Report this concern by filling up our Contact Us form with your order details and we will look at it immediately and get back to you.
Why have I not received my product yet?
Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an e-mail informing you about the delay along with the new expected delivery date.
Which courier company do you use for delivery?
We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.
I want to ship something abroad. Can I do that?
We don’t deliver products internationally right. You can, however, place orders in India from anywhere in the world.
